![]() ![]() So says a study to be published in May in Computers in Human Behavior, an academic journal. Between 60 percent and 80 percent of workers spend time “ cyberloafing” on the job, despite company policies that forbid it. Some customers have asked about more invasive features, such as screen captures and keystrokes, “but we’re just not comfortable with that.”Ĭompanies have reason for concern over how employees use their time. They need to be transparent and let employees know why the software is being used and the type of data it is collecting,” Gifford says. “We encourage clients to leverage the information in a way that motivates employees to boost their performance and productivity. The potential to monitor employees minute by minute conjures up Big Brother, but DeskTime wasn’t designed for snooping, Gifford says. Among DeskTime’s rivals in this category are New York-based Harvest TSheets of Eagle, Idaho Seattle-based RescueTime and Toggl, a startup based in Estonia, in Eastern Europe. Closely related are vendors of keystroke-monitoring software, which typically includes a surveillance feature to ensure employees don’t break company rules on Internet use.īut DeskTime is part of a new breed of human resources vendors whose applications focus more on productivity than compliance. and Oracle Corp., has been around for years. Software to track employee hours, provided by big vendors such as Kronos Inc. “You set it up once and don’t have to touch it ever again,” says the company’s CEO, Julia Gifford. The system eliminates manual entry of time-and-attendance data. The resulting data are presented in graphs and charts in a dashboard format that is visible to managers and every employee.ĭeskTime’s software collects fine-grained data, too, such as the time an employee clocks in or out, the percentage of time spent on productive tasks, and the period of time during the workday when the employee is most productive. More important, it offers a measurement of productivity by sorting a company’s commonly used applications into three broad categories-productive, distracting and neutral-and monitors which employees access them and for how long. DeskTime represents a new twist on conventional time-and-attendance software used for administrative and pay purposes.ĭeskTime’s automated software collects and updates information in real time, such as the number of employees at work, how many are absent or outside the office-even who appears to be slacking off. The ability to see at a distance is a metaphor for DeskTime, whose time-tracking software gives companies a window into employee productivity. Full-length windows at the company’s headquarters give a panoramic vista of downtown Riga, Latvia, about 5 miles away. ![]() No matter where they sit, employees at DeskTime have a grand view.
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